Missed calls
Recover enquiries that would otherwise become voicemail.
Greeta dental receptionist by Conversico
Greeta turns missed dental calls into booked appointments or clear follow-ups.
Conversico's AI dental receptionist answers missed, busy, and out-of-hours calls, then books approved appointments into your diary or sends unclear calls to your team.
No clinical advice. Your team approves Greeta before live calls.
You agree the script, hours, and who receives follow-ups before Greeta answers patients.
A realistic missed call, start to finish
Watch Greeta recover a missed enquiry
A realistic patient call comes in when no one is free to pick up. Greeta explains it is AI, takes the details, books approved appointment types once connected to your diary rules, and sends clinical, urgent, or unclear calls back to reception.
Reception note
One call becomes a named next action.
Opening checked: How Greeta introduces herself and offers a person if needed.
Need captured: Appointment need, caller details, and preferred follow-up.
Next step clear: Greeta can book approved appointment types once connected, or send unclear calls to reception.
Busy reception
Protect reception focus during lunch and peak times.
Out of hours
Answer new-patient demand after closing, weekends, and bank holidays.
Team control
Send anything clinical, urgent, or unusual back to your team with context.
Recover enquiries your team never had time to answer.
Greeta cuts the callback pile, protects reception focus, and shows owners which enquiries are being lost after hours or at peak times.
Patients standing at reception while the phone rings.
New enquiries arriving after closing with no useful voicemail.
Reception chasing call-backs instead of supporting the day.
Owners guessing at demand because missed-call pressure is invisible.
Reception view
What reception sees before calling a patient back.
The demo walks through the call summary, what the caller asked for, who should handle it, and the next step your team sees before Greeta answers live calls.
Clear opening
Greeta says it is AI, names the practice, explains recording, and offers a person.
Caller need
New enquiry, appointment change, pricing question, policy question, or request for the team.
Person responsible
The next step goes to the agreed person or queue, not to AI alone.
Call notes
Time, caller need, agreed next step, and anything your team needs to review.
From missed enquiry to booked appointment or clear follow-up.
Missed calls and busy reception moments become a simple rhythm: collect the need, follow your script, book appointment types you approve once connected, and send clinical, urgent, or unclear calls to your team.
- 1
Call arrives or is missed
Greeta answers missed and out-of-hours calls, plus calls when reception is busy, using the script, hours, and team routes you approve.
- 2
Greeta follows your script
She explains she is AI, asks the right reception questions, handles approved FAQs, and passes clinical questions to your team.
- 3
Greeta books or sends the call to your team
If the caller asks for an appointment type you approve, Greeta can book it once the diary connection is live. Clinical, urgent, or unclear calls go to the agreed team route with context.
Your reception team stays in charge.
Greeta handles the repeatable phone work. Your team handles relationships, unusual requests, and the moments where someone from the practice should handle the call.
Reception can stay with the person in front of them.
Owners can see call demand, booking requests, and follow-up load.
The team reviews anything unusual instead of chasing voicemails.
Greeta only handles the calls you approve.
Greeta is set up as reception support: approved wording, clear AI disclosure, and a person brought in whenever needed.
Practice owner or manager approves the script before launch
Caller is told they are speaking with AI
Greeta books only appointment types you approve
Urgent or worrying calls follow your agreed team route
Greeta does not give dental advice or decide urgency
Anything outside the approved script is sent to your team
Roadmap note
Greeta is the product available for dental practices today.
A GP receptionist and Conversico Connect are planned future products, but they are not available to buy yet. The demo and pricing here are only for Greeta dental reception cover.
Choose the level of reception cover you need.
Clear pricing helps you choose the right level of cover, then confirm the setup before Greeta answers calls.
Entry
£249/month
For practices that want Greeta to answer missed and out-of-hours calls, collect useful details, and give reception a clear list of calls to return.
300 call minutes/month, then £0.40/min
Book a 15-minute demoCore
£499/month
For practices that want Greeta answering calls when reception is busy and booking only approved appointment types once the diary connection is agreed.
600 call minutes/month, then £0.30/min
Book a 15-minute demoGrowth
£899/month
For groups and high-volume practices that need site-by-site reporting, owner alerts, and deeper implementation support.
1,200 call minutes/location/month, then £0.20/min
Book a 15-minute demoSee how calls are handled before you choose a plan.
The demo shows how Greeta answers, which appointment types it may book once connected to your diary, what reception receives, and when your team takes over.
Let Greeta answer missed calls and busy reception moments while your team serves patients.
Book the demo to see how calls are answered, which appointment types Greeta can book into your diary, what reception receives, the pricing fit, and when your team takes over.